Updated and fact-checked: 14 August 2026. Features, prices and availability can vary by country, account and platform.
Quick verdict
Rappi can be convenient in supported Latin American markets because it combines restaurants, groceries and other local deliveries. The real value depends on your city, merchant selection and final checkout cost rather than the number of categories in the app.
What it offers in 2026
Customers choose a delivery address, browse participating merchants, place and track orders and communicate about substitutions. Rappi Pro or other local membership offers may reduce selected delivery charges, but exclusions, minimum orders and service fees can still apply.
Main features
- Restaurant and grocery ordering
- Real-time order tracking
- In-app courier and support communication
- Scheduled or rapid delivery where offered
- Membership benefits in participating markets
Pricing and fees
Prices, delivery fees, service fees, small-order charges, tips and membership terms vary by country and merchant. Compare the app total with the merchant’s direct price before subscribing for savings.
Limitations and risks
Stock and substitutions are not guaranteed. Check seals, temperature-sensitive food and the receipt promptly. Do not move communication or payment outside the app, and avoid sharing verification codes with a courier or caller.
Who is it best for?
Best for repeat users in a city with strong coverage. Occasional customers should judge each checkout independently rather than assuming a membership always wins.
Our practical recommendation
Check the live checkout, permissions and cancellation terms on your own device. Use the free tier, trial or shortest plan first where possible, and keep transaction records for paid services.